📦 Shipping & Delivery
-
Processing Time: Orders are processed within 1–3 business days.
-
Delivery Time (France): 6–10 business days depending on the destination.
-
Tracking: You’ll receive a tracking number as soon as your order ships.
🛍️ Free standard shipping in France on all orders!
🔁 Returns & Exchanges
We accept returns within 14 days of delivery.
-
Items must be unused and in original packaging.
-
To initiate a return, contact us at info@chicandsac.com with your order number.
-
Buyer is responsible for return shipping unless the item is defective.
💡 We do not accept returns on clearance or final sale items.
💳 Payments
We accept the following payment methods:
-
Visa / MasterCard / American Express
-
PayPal
-
Apple Pay / Google Pay
-
Secure checkout via Shopify
🔐 Your payment info is encrypted and 100% secure.
📩 Need Help? Contact Us!
We're available Monday–Friday, 10 AM – 6 PM (CET).
📧 Email: info@chicandsac.com
📱 Instagram DM: @chic&sac
📦 For order-related queries, please include your order number.